4 Ways WeconnectU is Helping Shape a Better Property Management Industry
When people talk about WeconnectU, they usually talk about our software. We’re extremely proud of our solutions, but we like to think the role we play is about more than just technology.
To us, what we do is about partnership. About collaboration. About shaping the future of property management in a way that makes things tangibly better for everyone involved.
To ensure we’re still focusing our energy in the right places, we conducted our annual industry survey in November 2024, compiling insights from our users. The results reaffirmed that the biggest challenges today are the same ones that inspired us to start WeconnectU.
Let’s explore these challenges and how WeconnectU is addressing them.
Compliance
The challenge
Compliance has become increasingly complex in recent years, with significant repercussions for getting it wrong. Despite the much larger risk and workload, however, the time, tools, and compensation for meeting compliance obligations have remained largely unchanged.
As a result, compliance is stretching property management resources to their limit, balls are being dropped, and industry professionals are reaching their snapping point.
WeconnectU’s solution
As a consolidated, comprehensive property management platform, WeconnectU eliminates operational gaps and bottlenecks caused by incompatible tools and departmental silos. This facilitates much more efficient and effective compliance processes—particularly in combination with our purpose-built compliance game-changers.
These include compliance checklists and planners, real-time compliance status monitoring, full interdepartmental transparency, sophisticated meeting management, secure cloud-based storage, and more. Together, these capabilities transform the time-consuming compliance process into a quick, easy-to-maintain, and easy-to-monitor course of action.
Our survey results confirm we’re on the right track: 80.3% of our clients report that we have made significant improvements in their compliance management.
Manageability
The challenge
Heavier workloads and greater complexity have also created a far more challenging management environment. In an attempt to “divide and conquer,” many property management businesses have created separate, specialist departments to handle specific tasks.
The problem with this approach is that there is virtually zero interdepartmental transparency or collaboration — made worse by disparate and incompatible tools. This not only makes it harder for teams to work as teams, but it also makes it nearly impossible for any one person to oversee operations as a whole.
As a result, managers inevitably get stuck in reactive mode, playing whack-a-mole with problems as they arise. Service delivery suffers, as does compliance, and any chance of adding proactive value disappears.
WeconnectU’s solution
By consolidating all workflows onto a single, purpose-built, collaborative platform, WeconnectU provides real-time overviews of all task statuses across all properties and/or portfolios. Not only does this make supervision easier, but it also greatly reduces time-to-productivity for new team members and eliminates knowledge lost to staff turnover.
Tracking all relevant statistics makes trends easier to spot. This enables property managers to proactively nip issues in the bud and help investors capitalise on emerging opportunities.
Our users have spoken: 92.6% confirm that WeconnectU has made their operations more manageable.
Scalability
The challenge
Our survey showed growth to be the number one priority for property management businesses in 2023. Surviving that growth was also one of the biggest industry concerns.
Why? Without operational efficiencies, bigger portfolios mean heavier workloads, more staffing challenges, and higher overheads. Together, these inevitably gobble up additional income, leaving business owners with little to show for their efforts.
WeconnectU’s solution
Using consolidated, streamlined workflows and sophisticated automation, WeconnectU empowers property managers to get more done in less time, with greater accuracy than ever before. This, in turn, enables businesses to increase their capacity without a corresponding increase in payroll—the very definition of scalability.
The proof is in the numbers: 86.6% of clients report improved scalability thanks to WeconnectU.
Profitability
The challenge
The property management industry is notorious for tight profit margins — another key area of focus for 2023 among our survey respondents.
Our research shows this particular challenge has roots in three areas:
- The widespread lack of scalability, discussed above.
- The fact that much of the value property managers deliver flies completely under the radar of investors and trustees.
- Most property management operations overlook several significant supplementary income streams.
WeconnectU’s solution
In addition to improving scalability, WeconnectU helps property managers spotlight their professional value through full transparency and consistently exceptional customer experiences. This makes it much easier to negotiate fair pay for services rendered and eliminate pushback on fees.
That’s not all. WeconnectU also unlocks the ability to tap into additional income streams like site visits, arrears notices, handovers, debt collection, and specialist legal/financial advice. Leveraged strategically, these supplementary services can make an impressive difference to a business’ bottom line.
76% of our clients confirm that WeconnectU has helped increase their profitability.
Connect with WeconnectU
We may have solutions for four of property management’s biggest challenges, but here at WeconnectU, we’re only just getting started. Our goal is to keep eliminating pain points, enhancing service delivery, and helping property managers like you fall in love with the business all over again.
Join us in our mission to shape the future of property management and make 2025 the year you achieve your property management business dreams.