A decade ago, RedRabbit set out with a bold vision—to transform inspections and maintenance management for property professionals. At the time, the industry was fraught with inefficiencies, compliance challenges, and manual processes that slowed everything down. RedRabbit changed all that, replacing outdated practices with a seamless, digital-first solution that simplifies inspections and maintenance while driving efficiency, compliance, and profitability. With this unwavering commitment, RedRabbit has become South Africa’s leading Inspection and Maintenance Management Software solution.

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Recognising its game-changing impact, WeconnectU incorporated RedRabbit into its suite of solutions, bringing three market-leading solutions under one umbrella. This strategic move unlocked a industry-leading Ultimate Rental Ecosystem that continues to redefine how rental portfolios are managed.

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As we move into 2025, we’re ready to do it again, disrupt with another industry first: Ticketing on the Go!

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Pioneering Efficiency, Compliance & Profitability

From the outset, our mission has been clear: to address the most pressing challenges faced by property managers with cutting-edge solutions that are as practical as they are revolutionary. Over the past decade, RedRabbit has introduced solutions that not only streamline processes but also set new industry standards. Our recently launched new Inspection Application exemplifies this commitment—delivering faster, higher-quality, and fully compliant inspections right from the palm of your hand.

The Most Advanced Inspection App

RedRabbit's Inspection Application revolutionised the way property inspections are conducted. Designed for speed, accuracy, and compliance, this app puts powerful tools directly in the hands of property managers, enabling faster, higher-quality inspections. Its user-friendly interface and robust functionality ensure that inspections are thorough and efficient, setting a new benchmark in the industry.

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Integrated Maintenance Management

Our Integrated Maintenance Management Portal was a game-changer, offering a centralized dashboard to track, manage, and communicate all maintenance tasks. This feature streamlined the entire maintenance process, from initial request to completion, providing real-time updates and automated notifications. By eliminating manual tracking and ensuring seamless coordination, RedRabbit introduced unparalleled efficiency to property management.

Online Reporting

RedRabbit's Online Reporting feature brought transparency and clarity to property management. This fully-fledged inspections portal allows investors and tenants to easily access inspection results, asset information, and portfolio details. With intuitive navigation and clean layouts, it simplifies the reporting process, making it easy to understand follow-up actions and ensuring all stakeholders are informed and engaged.

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Tenant Maintenance Request Portal

Our Tenant Maintenance Request Portal was an industry first that empowered tenants to report maintenance issues directly and conveniently. By allowing tenants to submit requests online, complete with photos and detailed descriptions, property managers can quickly prioritise and address issues. This feature not only improves response times but also enhances tenant satisfaction and communication transparency.

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Introducing "Ticketing on the Go" – An Industry First

In 2025, RedRabbit is once again poised to disrupt the industry with “Ticketing on the Go”—a game-changing feature designed to unlock unprecedented efficiencies for busy property managers. This industry-first innovation allows property managers to instantly create maintenance tickets directly from the mobile app, a function previously restricted to the desktop portal. Imagine completing an inspection and, with just a few taps, generating a maintenance ticket that syncs in real-time with your team and service providers. This feature will reduce delays, ensure prompt maintenance resolutions, and keep properties in optimal condition—all while you’re on the move.

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"Ticketing on the Go" is more than just a convenience; it’s a strategic tool designed to maximise efficiency and empower agents to manage maintenance with agility and precision.

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Ticketing on the Go, is the first of a set of new functionalities we bringing to the market to create real time efficiencies for the busy agent and to put the power of inspections and maintenance management in the palm of the hands.  

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The Ultimate Rental Ecosystem

A key driver of rental efficiency today is the seamless integration between RedRabbit and our Rental Asset Management solution, creating what we call the Ultimate Rental Ecosystem. This isn’t just a standard integration; it’s a fully-fledged, symbiotic merging of platforms into a powerhouse of effortless management.

Built on robust synchronisation, this ecosystem offers live syncing of lease data, online inspection reports, streamlined billing requests, zero data duplication, and comprehensive workflow documentation. At WeconnectU, we believe your rental business has limitless possibilities when you harness the Ultimate Rental Ecosystem, which delivers:

Live Data Syncing

Maintenance requests, inspection reports, and tenant records remain perfectly in sync, eliminating duplication and errors. Leases, tenant details are synced cross platform to make reporting a breeze.  

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Instant Billing Request

Maintenance costs automatically link to your financial records, improving maintenance management and reducing admin headaches.

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Real-time Compliance Tracking

Gain greater visibility over compliance levels, staying audit-ready with minimal effort. With dedicated dashboards tracking just this.  

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This integration allows property professionals to manage entire portfolios effortlessly— from start to finish—while maintaining transparency and control every step of the way.

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Value That Speaks for Itself

With close to a 1000 property managers across South Africa actively using RedRabbit, the results speak volumes. Agencies once bogged down by time-consuming, paper-based inspections and disjointed maintenance processes now operate with speed, precision, and control. Here’s what they consistently report:

• Faster inspections, higher accuracy: Property managers no longer waste hours compiling reports. With RedRabbit, inspections are streamlined, reports are auto-generated, and compliance is built in – ensuring a smoother, stress-free process.
• Seamless maintenance management: What used to be a chaotic process of chasing contractors, handling endless emails, and managing tenant complaints is now centralised and automated. RedRabbit ensures that maintenance issues are logged, assigned, and tracked in real-time, eliminating unnecessary delays.
• Compliance without the complexity: Keeping up with industry regulations can be overwhelming, but RedRabbit simplifies compliance with audit-ready records, digital signoffs, and transparent workflows, helping property professionals stay protected and proactive.

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The Future is RedRabbit and WeconnectU

RedRabbit has always been more than just software—it’s a commitment to continuous improvement, smarter workflows, and a better way to manage property inspections and maintenance. As we step into the future, we remain dedicated to leading the industry, solving the biggest challenges property professionals face, and ensuring RedRabbit remains the must-have tool for property managers. Simplify. Streamline. Succeed - With RedRabbit.

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Don’t get left behind—speak to us today about upgrading to the Enterprise plan and unlocking the next generation of maintenance management.