RedRabbit’s Ticketing-On-The-Go: Market leadership in Action, One Ticket at a Time

For a decade, RedRabbit has pioneered solutions that simplify property inspections and maintenance management. Now, we are raising the bar once again with the launch of Ticketing-On-The-Go — a powerful new feature that solves one of the biggest communication headaches for property managers on the go: unstructured, incomplete, and inefficient maintenance communication.

‍

In today’s fast-moving world, property professionals often rely on instant messaging or phone calls to communicate maintenance issues with contractors while on-site. Although convenient, these methods bring a host of challenges. Important information about the tenant, investor, property, or specific instructions is often missing, leading to delays, miscommunication, and incomplete quotes. Information is scattered across multiple platforms, making it difficult to keep track of what has been requested, instructed, or actioned.

‍

RedRabbit’s Ticketing-On-The-Go solves this problem at its core. For the first time, property managers can instantly capture maintenance issues during or immediately after an inspection, and create a fully structured, professional maintenance ticket directly from the RedRabbit mobile app. No need to go back to the office. No risk of details slipping through the cracks.

‍

Each ticket is auto-populated with all the essential information — tenant and investor details, property information, and contractor instructions — ensuring that service providers receive clear, accurate, and professional job cards. This dramatically reduces back-and-forth communication and enables contractors to provide quicker, more comprehensive quotes or immediately action the request without confusion.

‍

Key Features of Ticketing-On-The-Go:

With Ticketing-On-The-Go, property professionals can now stay in control, maintain transparency, and eliminate the chaos of fragmented communication channels. It brings structure, accountability, and efficiency to a process that has historically been informal and messy.

‍

This feature is another milestone in RedRabbit’s decade-long journey of delivering industry-first innovations. Available exclusively on the new Enterprise Plan, Ticketing-On-The-Go is more than a feature — it is a practical solution that empowers property managers to save time, stay compliant, and deliver a professional service.

‍

‍

This is only the beginning.

Ticketing-On-The-Go marks the first step in RedRabbit’s bold move to bring all key maintenance management functionality into the mobile app. We know that this is where the future of property management is headed — and, true to our track record, we are leading the way.

‍

True Value in the Palm of your hand. Join the leaders.‍