2020 has been a lot of things to a lot of people – looking back, we would like to look at the positives.
It has been a year of amazing achievements that we can and should be proud of. Never before has the property management industry been tested to this level, and never before has it risen up with such resilience and determination to succeed.
So, as we bid farewell to 2020, our team at WeconnectU would like to take a moment to celebrate the accomplishments of the industry we are privileged to serve.
One of the most impressive of those accomplishments, in our (admittedly biased) opinion, was the incredible speed and precision with which property management businesses embraced technology to empower their teams during lockdown and beyond. The industry has received a lot to criticism in the past for not adopting technology fast enough, but in 2020 you proofed your agility. Secondly the property management industry clearly showed the critical role they play to help homeowners and investors navigate their way through the challenges posed by lockdown. Never before have investors and bodies corporate relied so heavily on their property managers. Navigating the legal minefield of tenant and community management during Covid-19 was nothing if not complicated, but the property management industry rose to the challenge with exceptional creativity and skill. That’s something well worth celebrating.
Adopting change is never an easy task – particularly under the pressures of 2020 – and yet we saw over 300 new clients joining our WeconnectU family.
We are absolutely honoured that these businesses chose to trust us and our solutions in their time of crisis and have been blown away by the speed with which they embraced our tools and got up and running despite Covid-19’s limitations. We have doubled our staff complement to ensure we continue to deliver outstanding levels of customer service. We can’t wait to help each and every one of you leverage our platform to become more compliant, manageable, scalable and profitable than ever before.
On a more personal note, we have a few things to celebrate at WeconnectU, too. Thanks to the hard work and dedication of our talented software engineering team, we not only added trust account management functionality to our Community Management Solution, but also launched a brand-new, comprehensive Rental Asset Management Solution in 2020. To date we have processed more than R2 billion and onboarding twice as many clients as expected, with resoundingly positive feedback across the board – a good sign that we’re delivering on our objective to provide tangible, tech-enabled value.
New functionality wasn’t our only addition this year, either. In our ongoing efforts to create the ultimate, integrated property management ecosystem, we also secured a dedicated strategic alliance with RedRabbit – the acclaimed property inspections and maintenance management solution. This proven, best of breed functionality is now available as part of the WeconnectU platform, giving our clients a more comprehensive, powerful and streamlined property management experience than ever before.
As always, all our new tools have passed our fundamental WeconnectU test: will this help our clients become more compliant, more manageable, more scalable and more profitable. These outcomes remain our primary goal for our software solutions, and will continue to guide each and every decision we make as we head into the new year.
But enough about us – back to you.
Covid-19 was an unrelenting taskmaster, but letting go of outdated systems and embracing the best of modern, cloud-based technology has left the property management industry unquestionably stronger, more resilient and better prepared for the future. If pressure makes diamonds, this industry is sparkling all the way into the new year! We couldn’t be prouder to have witnessed and played a small part in enabling that transformation.
As a result, it is with great excitement that we look forward to 2021. We have big plans to maintain our own positive momentum while helping our clients do the same in their own businesses. Together, we can make 2021 a year for the record books!
In the meantime, from all of us at WeconnectU, may you have a blessed and restful festive season, and a prosperous New Year.